News : Community Connectors - East Lancashire

Friday, November 2, 2018

Community Connectors are here for you when you need help and support with daily life. Community Connectors based in the voluntary sector work with the NHS, Community groups and voluntary organisations and are local experts on what’s happening in your area.

 A Community Connector can help compliment a person’s care by supporting them to link with local sources of support within the voluntary, community and faith sector (VCFS). This can include community activities, physical activity, social groups, education, self-help counselling, complimentary therapies or where to access specialist advice.

 Each referral will entail a one to one assessment of the client by a Community Connector. This may be done in the clients own home, at the GPs surgery or any other suitable venue that both the Connector and client can agree on together. Referrals will not only come from a GP Practice, but through self-referral and via other agencies who may be in contact with the client.

The main aim of the Community Connector service is to reduce the pressure and demand for non-clinical GP appointments. This will be achieved by the service working with individuals aged 18 years and over identified by GP Practices as having non-medical needs, at risk of loss of independence or social isolation and linking them into activities and support within the voluntary, community and faith sector.

Support may include:-

The Community Connector’s support to someone can include:-

• Accompany them to activities until confident to go unaided

• Offer information about local activities, interest groups and day centres

• Help finding transport for appointments and other activities

• Arrange support for you to become involved in community groups

• Supported signposting to local services and activities

• Spend time with you and socialise

• Support to access debt advice, benefits advice and financial support

 How accessed

There is a single point of contact for the Community Connector service in all localities which is through the e-mail address –

The Community Connectors are hosted by their respective Council for Voluntary Service:-

Burnley, Pendle and Rossendale Council for Voluntary Service

The CVS Centre

62-64 Yorkshire Street

BB11 3BT

Tel – 01282 433740


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